All prices in our e-shop include VAT. There is no delivery charge on any of our products.

SIZE OF YOUR TREE

Most of our products are kept at 20-40cm tall above the root plug, but you can expect natural variation. This is the optimal height for tree establishement, although some species such as holly tend to be kept at a slightly smaller height. If you have specific height requirements, then please do get in touch as we can normally oblige you request.

HEALTH OF YOUR TREE

Our experts inspect every tree to ensure that it is in good health. As part of our environmental policy, we try to mimise the use of chemicals on the nursery which may allow some discolouration of the leaves. What you can see is as nature intended and it will only be a temporary effect: if it were a serious pest or disease then we would not send the plant out.

 

Payments

If making payment for goods using a credit or debit card your order will be processed by Sage Pay whose secure server encrypts credit card information to ensure that transactions are safely completed over the Internet. Buy Trees Online will receive details of your order - but not your credit card number - as soon as Sage Pay have debited your account on behalf of the company. We will confirm receipt of your order. We are very confident about the transaction security we offer. However, if you still do not wish to make your purchase online with your credit card there are other ways to pay.

If you have any questions about these arrangements please use our contact form or telephone us on 0845 277 0927

Our Terms and Conditions

Relevant Scottish law will apply to the Agreement and the relevant courts of Scotland will have exclusive jurisdiction in relation to the Agreement.

The Contract

The contract to supply goods by Buy Trees Online to its customers will be made when the Company debits the account of the customer.Buy Trees Online will e-mail the customer confirming the order made.

Force Majeure

Buy Trees Online will not be liable for any claim relating to our failure to supply where this failure has arisen due to climatic, natural, accidental or any other causes beyond our control.

Cancellation

Customers have the right to cancel the contract prior to despatch. In such cases, the purchase price will be refunded to the customer within 7 days. For information relating to return of goods please see our returns policy.