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Privacy Statement

Whenever you visit the Buy Trees Online web site we want you to assure you that we make every effort to respect your personal privacy. We will only use the information that we collect about you lawfully in accordance with EU GDPR (2016/679/EU).

Ownership of Information

Buy Trees Online is the sole owner of any information collected. We will not sell, share, or rent this information to others in ways different from that disclosed in this statement. We will store your personal data in the EEA (European Economic Area) and if this changes we will notify users on the Privacy Statement

Access to Information

The EU GDPR (2016/679/EU) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulation. Any access request should be sent to sales@albatrees.co.uk along with proof of identity. If you are not satisfied with a request to access your information you have the right to lodge a complaint with the Information Commissioners Office (ICO) by using the following URL - https://ico.org.uk/concerns/handling/

Use of Cookies

At Buy Trees Online we use cookies for:-

  • Analytical data – for recording how many visits have been made to our website
  • Preventing fraudulent activity
  • Improving security

What are Cookies
Cookies are small text files that are stored by your browser (e.g. Chrome, Internet Explorer, Safari etc.) on your computer or mobile device. They allow websites to stores information regarding user preferences. You can think of cookie as providing ‘memory’ for the website, so that it can recognise
you when you come back and respond appropriately.

Third-party cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service.

Where can you find out more information about Cookies
Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

IP Address Information

Each time you access information then we record what you access and the IP address you use to access the data. An IP address is a unique identifier given to you by your Internet provider when you connect to the Internet. This may differ each time you connect or be permanently assigned depending on your arrangements. We use these addresses to track your movements, analyse broad trends such a geographical location and by such improve our quality of service. We may from time to time share information gathered in this way with our parent company, Alba Trees.

Links to Other External Sites

This web site may contain links to other sites. Buy Trees Online cannot be held responsible for the privacy practices of other such sites. Please do not assume that other sites abide by our privacy standards.

Security of Collected Data

Buy Trees Online takes every sensible precaution to protect the information we collect from our customers. Access to this information is protected both online and off-line.

Site and Service Updates

Subject to consent, we may use information collected to periodically send our customers announcements and product updates via e-mail.

Notification of Changes

Should our Privacy Policy change, we will take every reasonable step to ensure that these changes are brought to your attention by posting all such changes on our web site for a reasonable period of time